Privacy

In this Privacy Policy, 'us' 'we' or 'our' means eTurn FZE a UAE registered limited liability and our related bodies corporate. We are committed to respecting your privacy.
Our Privacy Policy sets outs out how we collect, use, store and disclose your personal information. We are bound by the UAE laws and regulations related to the privacy and collection of personal information.
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. E-Turn FZE will not pass any debit/credit card details to third parties.

What personal information do we collect?

We collect information you provide to us, such as when you create an account, update your profile, use the interactive features of our Services, participate in contests, promotions or surveys, request customer support or otherwise communicate with us. The types of information we may collect include:

  1. Messages and interactive forum information, such as discussion group posts, messages to other Service users and information you provide in connection with activities and events;
  2. Other background, contact and demographic information, such as your occupation, personal URL, IM username, emergency contact, home descriptions, travel history and plans and other interests and self-descriptions you choose to provide;
  3. Information about you from other users, such as trust ratings, friend connections, public references, and other interconnections and interactions between you and other users.
  4. any other personal information that may be required in order to facilitate your dealings with us.

We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:

  1. register on our website or app;
  2. communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
  3. invest in our business or enquire as to a potential purchase in our business.

In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees.

Why do we collect, use and disclose personal information?

We may collect, hold, use and disclose your personal information for the following purposes:

  1. to enable you to access and use our website and services;
  2. to operate, protect, improve and optimise our website and services, business and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
  3. to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
  4. to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
  5. to consider your employment application.
  6. We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the products and services that you receive.

Do we use your personal information for direct marketing?

We and/or our carefully selected business partners may send you direct marketing communications and information about our service. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the privacy laws and regulations of the UAE. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (eg an unsubscribe link).

To whom do we disclose your personal information?

We may disclose personal information for the purposes described in this privacy policy to:

  1. our employees and related bodies corporate;
  2. third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
  3. our sponsors or promoters of any competition that we conduct via our services;
  4. anyone to whom our assets or businesses (or any part of them) are transferred;
  5. other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

Disclosure of personal information outside your country of residence

We may disclose personal information outside of your country of residence to third party suppliers and internet cloud providers located in various countries.

When you provide your personal information to us, you consent to the disclosure of your information outside of your country of residence and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the privacy law of your country of residence. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with this Privacy Policy.

Using our website and cookies

While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Act. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.

Security

We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference and loss, as well as unauthorized access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your personal information. However, we cannot guarantee the security of your personal information.

Accessing or correcting your personal information

You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.

Making a complaint

If you think we have breached this Privacy Policy, or you wish to make a complaint about the way we have handled your personal information, you can contact us on hello@yogiswap.com .

Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

Contact Us

For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:
Mrs. Irina Heaver
General Counsel hello@yogiswap.com

Yogi Swap Policies

The following policies are in place to ensure that YogiSwap.com remains a fun and safe place for everyone. Violations of these policies may result in a range of actions including, but not limited to:

  1. Removal of violating content
  2. Warning
  3. Temporary or permanent Profile deactivation

Conduct Policy

  1. Don’t Spam: We value human interaction and want the content on our site and sent to our members to be personalized and valuable. Copying and pasting the same message across the site, in member-to-member messages, Groups, Local discussions or Event listings is not permitted.
  2. Don’t Intimidate, Stalk, or Harass: Stalking, intimidation, threats, and harassment of other members is prohibited.
  3. Do Create Only One Profile: Duplicate, fake, and joke profiles are not allowed. The first profile that you create must be you and is the only one that you may have.
  4. Do Keep It Legal: Don’t engage in nor encourage illegal activity; don’t violate any applicable law or regulation.

Content Policy

Content that we believe, in our sole discretion, falls into any of the following categories is prohibited:

  1. Hate Speech and Offensive Language: Hate speech, particularly speech that disparages any ethnic, racial, sexual or religious group by stereotypical depiction or is otherwise abusive or inflammatory, including content that contains offensive language or images.
  2. Sexually Explicit Content: Contains nudity, sexually explicit content or is otherwise obscene, sexually exploitive of minors, pornographic, indecent, lewd, or suggestive.
  3. Personally Identifiable Information:Contains private or personal information about another person, such as phone number or address.
  4. Glamorizing Violence : Incites violence or characterizes violence as acceptable, glamorous or desirable.
  5. Commercial or Promotional : Contains unsolicited promotions, political campaigning, advertising or solicitations - including content used to promote a business or product - without our prior written consent
    Reporting violations of YogiSwap.com Policies. If you feel another person is violating this policy please contact us ASAP on hello@yogiswap.com .